Course curriculum

  • 1

    Essential Skills

    • Communication Skills

    • Personal Productivity

    • The Power of Storytelling

    • Change Management

    • Collaborative Problem Solving

    • Effective Decision Making

  • 2

    General Health and Safety

    • Aggression and Violence

    • Covid-19 Awareness

    • Personal Hygiene in the Workplace

    • Fire Safety Awareness

    • Good Housekeeping

  • 3

    Mental Health

    • Dealing with Stress

  • 4

    Human Resources

    • Selling Age Restricted Products

  • 5

    Customer Service

    • Customer Empathy

    • Customer Persuasion